Cancellation and Refund Policy

RDMedicshop commits to the promise of quality healthcare at your convenience. Our customer live support is available 24*7 to solve your queries. In case, any inconvenience persists while purchasing medicines from our website, kindly reach out to us by email at and live chat.

Cancellation of the products is possible only under the following circumstances

  • If the product is out of stock.
  • If the buyer exceeds the maximum quantity of the purchase allowed.
  • Cancellation of the order by customer.
  • Non-payment.
  • Disputes and grievances.

If the product is damaged or lost in transit, we provide either the full replacement of the product or a refund of the amount. In the case of partial order delivery, we charge the customers only for the product received by them. The amount pertaining to the rest of the order is refunded.

The refund of the amount may take up to 30 business days to be processed. In case you are still unsatisfied and have queries or complaints, please reach out to our customer service executives.

Please note that any query after 45 days of placing the order shall not be entertained.

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